Refund Policy

Last Updated: January 12, 2026

At Nobiin, we understand that sometimes refunds are necessary, and we want to make the process as simple and clear as possible.

Eligible Refunds

Refunds are issued for the following cases:

1. Accepted Returns: Items returned according to our Return Policy.
2. Approved Cancellations: Orders cancelled within the 8-hour cancellation window.
3. Damaged or Defective Items: Items that arrive damaged, defective, or incorrect.

If your refund request falls into any of these categories, it will be processed promptly.

Refund Processing Time

Once your return or cancellation is approved and we receive any required items, refunds are typically issued within 5 business days to your original payment method.

Business days refer to Monday through Friday, excluding U.S. public holidays.

Late Refunds

If your refund does not appear within 5 business days, please first check with your bank or PayPal account, as processing times may vary.

If the refund still does not appear, contact us immediately, and we will investigate the issue to ensure you receive your funds.

Contact Us

For any questions about refunds, please reach out to us:

Email: support@nobiin.com
Support Hours: 8:00 AM – 5:00 PM (PST), Monday – Friday
Address: 1911 Pepper Tree Ln, San Bernardino, CA 92404, United States

We are committed to making your experience worry-free and ensuring that you feel confident shopping with us.